Support triage

Classifies each ticket, drafts a reply from your knowledge base, and escalates anything sensitive before a reply goes out.

Agent builder

Tell me how you run support and I'll sort, draft and route every ticket. Anything sensitive waits for a human.

Read every new ticket for and sort it into . Draft a reply in a tone using our help centre, and escalate anything about security, refunds or legal to before anyone answers.

Try

Everything outside the blanks is the template. Only the blanks are yours.

Fill in your product, your categories and who handles escalations.